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Account and billing/Multiple email accounts

Multiple email accounts

Updated 13 Aug 2026

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You can connect multiple email accounts to Ellie — for example, a personal Gmail account and a work Outlook account, or multiple business addresses.

Multiple connected accounts requires a Business plan or above.

Add a second account

  1. Sign in at app.tryellie.com
  2. Go to app.tryellie.com/accounts
  3. Click Connect Gmail or Connect Outlook (whichever applies to the new account)
  4. Sign in with the second account and grant permissions

You can mix Gmail and Outlook accounts — there's no restriction on the combination.

Managing multiple accounts

Each connected account has its own:

  • Categories
  • Auto-draft settings
  • Labels or category configuration

Settings are not shared between accounts. If you want the same categories across multiple accounts, you'll need to set them up separately on each one.

Plan limits

Adding more than one connected account requires a Business plan or above.

If you try to add a second account on a Free or Casual plan, you'll be prompted to upgrade.

Removing an account

On the Accounts page, select the account you want to remove, then choose Disconnect or Remove. Disconnecting stops Ellie from processing that inbox. The categories and settings for that account are preserved if you reconnect later.

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