Manage connected accounts across multiple inboxes
You can connect Gmail and Outlook inboxes from one place, review each connected account, and disconnect an inbox you no longer want Ellie to use.
Step by step
- Open Accounts.
- To add another inbox, choose Connect Gmail or Connect Outlook.
- Complete the sign-in and permission steps in the window that opens.
- Return to Accounts to confirm the inbox appears in your connected accounts list.
- To review an inbox, find its account card and use the Settings or Categories tab for that email address.
- To disconnect an inbox, use the disconnect option on that account and confirm when prompted.
Disconnecting an inbox removes Ellie’s connection to that email account. Make sure you are disconnecting the correct address before you confirm.
- If you need to update the email address on your Ellie login, use Change Email in the profile email section. This is separate from connecting or disconnecting inboxes.
Good to know
- You can connect up to 5 email accounts. Once you reach that limit, the connect buttons are disabled.
- If you disconnect an account and want to use it again later, reconnect it from Accounts using Connect Gmail or Connect Outlook.
- If you want help turning drafts on after connecting an inbox, see Connect your inbox & turn on auto-drafts.
- If you use more than one mailbox and want broader guidance, see Multiple email accounts.
